Privacy Policy

NAILUX SPA & BEAUTY LLC

Doing Business As: NAILux Spa & Beauty
266 Daniel Webster Hwy, Nashua, NH 03060
Phone: (603) 864-8232
Website: https://www.nailuxnashua.com

Effective Date: October 20, 2026

1. INTRODUCTION

Welcome to NAILux Spa & Beauty, operated by NAILUX SPA & BEAUTY LLC ("we," "our," or "us").

We value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book appointments, receive services, or communicate with us.

2. INFORMATION WE COLLECT

We may collect the following types of information:

PERSONAL INFORMATION

Full name
Phone number
Email address
Appointment preferences
Other information voluntarily provided when booking services or contacting us

APPOINTMENT INFORMATION

Scheduled appointment dates and times
Requested services
Preferred nail technicians
Appointment history
Relevant service preferences

PAYMENT INFORMATION

Payment transactions may be processed through third-party payment providers. We may retain transaction details necessary for business records, refunds, and customer service.

WEBSITE USAGE INFORMATION

When you visit our website, certain technical information may be collected automatically, including IP addresses, browser information, device information, and website usage data.

3. HOW WE USE YOUR INFORMATION

We use customer information to:

Schedule, confirm, and manage appointments.
Send appointment reminders and scheduling updates.
Respond to customer inquiries.
Process payments and maintain transaction records.
Provide customer support.
Improve our salon services and customer experience.
Send promotional offers and salon announcements when customers have provided appropriate consent.
Comply with applicable legal obligations.
4. SMS COMMUNICATIONS & CONSENT

NAILUX SPA & BEAUTY LLC may send text messages to customers who have provided the appropriate consent.

Messages may include appointment confirmations, appointment reminders, scheduling updates, customer service communications, and promotional offers.

SMS CONSENT

By expressly opting in to receive SMS communications from NAILUX SPA & BEAUTY LLC, you agree to receive messages related to the messaging program you selected.

Consent to receive promotional text messages is not required to purchase products or services.

MESSAGE FREQUENCY

Message frequency varies based on appointment activity and communication preferences.

Promotional messages are generally sent approximately 1–2 times per month.

MESSAGE & DATA RATES

Message and data rates may apply.

OPT-OUT

You may unsubscribe from SMS communications at any time by replying STOP.

CUSTOMER SUPPORT

For assistance, reply HELP or contact us at (603) 864-8232.

SMS DATA PRIVACY

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers solely as necessary to deliver authorized messages and support our business operations.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. INFORMATION SHARING & DISCLOSURE

We do not sell customers' personal information.

We may share information with trusted third-party service providers when necessary to operate our business, including:

Appointment scheduling and booking providers.
Payment processing providers.
SMS and communication service providers.
Website hosting and technical support providers.

These providers may process information on our behalf to deliver their services.

We may also disclose information when required by applicable law or legal process.

6. DATA SECURITY

We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill legal obligations, and resolve disputes.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

8. YOUR PRIVACY RIGHTS

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business recordkeeping requirements.

You may also opt out of promotional SMS communications at any time by replying STOP.

For privacy-related requests, please contact us at (603) 864-8232.

9. CHILDREN'S PRIVACY

Our website and online services are not directed toward children under the age of 13.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental consent.

10. THIRD-PARTY SERVICES

Our website may use third-party services for online booking, payment processing, and customer communications.

These third-party providers may maintain their own privacy policies governing their handling of personal information.

We encourage customers to review those policies when using external services.

11. CHANGES TO THIS PRIVACY POLICY

NAILUX SPA & BEAUTY LLC reserves the right to update this Privacy Policy as necessary to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on our website with a revised effective date.

12. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

NAILUX SPA & BEAUTY LLC
Doing Business As: NAILux Spa & Beauty
266 Daniel Webster Hwy
Nashua, NH 03060

Phone: (603) 864-8232
Website: https://www.nailuxnashua.com

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